Residential Inside Sales Associate, Harrisburg PA

Residential Inside Sales Associate, Harrisburg Branch. Monday-Friday, 7:30am -4pm

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•           Provides lighting and appliance product recommendations and presents product-related upgrade opportunities to walk-in customers and schedules appointments (builders, contractors, homeowners, etc.)

•           Responsible for timely and accurate quotes, order entry processing, vendor purchasing, project management and post order customer requirements

•           Travels as needed to call on/assist regular and prospective customers and attend customer/trade events

•           Recommend new product additions to fit customer needs: (home comfort products: central vacuum, floor heat, home audio, security, data com, dimming systems, ironing board centers, etc.)

•           Responsible for developing and creating collateral sales/selection methods for builder customers

•           Maintain product knowledge in assigned product lines

•           Inside sales liaison with architects, designers, builders, and engineers to help specify products that Fromm customers will purchase

•           Assist in the following:

o          Tracking vendor shipments

o          Determining methods to reduce/control inventory

o          Vendor product returns

o          Generating sales (i.e., deep discounts in showroom, sales, personal invitation to customers, marketing efforts, etc.)

•           Maintains accurate customer contact information in SMP or equal CRM management system

•           Work with the delivery and installation teams regarding scheduling customer deliveries and installations

 

REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE:

•           High school diploma or equivalent

•           Valid driver’s license and clean DMV record

•           Some level of lighting design education and acquisition of ALA’s Lighting Specialist designation

•           Ability to interpret blueprints and drawings

•           Solid communication skills required to interface with customers and co-workers in a prompt and respectful manner.  At times, communication channels will be challenged depending on customer situation and demands

•           Ability to provide a high degree of customer service

•           Ability to apply basic mathematical concepts

Employment Type: 

Pay Rate: 

16.00

Location / Area: 

What Our Candidates are Saying

"The recruiters at Gage helped me get started at my job.  I was able to prove myself and was offered a full time position directly with the company.  I now refer people to Gage whenever I know of someone that is a hard worker and needs a new opportunity."

— Tyler M.